Refund Policy/Refund Policy

In the event that the Customer requests a refund for the returned item (s), puntovela.it will endeavor to execute the refund as soon as possible or in any case within 10 working days from the date of acceptance of the return. The credit will be made with the same payment method used by the Customer, and on the same account. The actual visibility date of the credit may vary due to factors beyond the responsibility of puntovela.it . Refunds are also issued in the same currency as the original purchase. We also remind you that the refund will only concern the purchase price of the items, and will not include shipping costs and customs duties, which will be borne by the Customer.